A simpler Marker.io alternative for client feedback
Marker.io is bug reporting and QA that sends developer-ready issues into your team's tracker. Pinnote does one job. Clients click anything on your site and leave a note, with a screenshot, and you reply in place. Here's how they compare, including where Marker.io is the better choice.
Updated
Pinnote vs Marker.io at a glance
| Question | Pinnote | Marker.io |
|---|---|---|
| Cheapest paid plan | $9/month, or $90/year, with a free plan for one site | Starter $39/month, billed yearly |
| Free plan | Yes, 1 site, unlimited reviewers and 50 open notes | No, 15-day trial |
| Clients need an account? | No account or extension. An email invite, a share link or your app's own sign-in lets them in, or you can show the button to every visitor | No account needed for the widget; a browser extension is optional |
| Video recording | Not yet; reviewers can draw on the page, and it's in the screenshot | No built-in recording (session replay on Team) |
| Console logs | Yes, the page's recent errors with every note, on every plan | Yes |
| Integrations | On Pro: Slack, signed webhooks and GitHub issues (closing one resolves the note). On every plan: a WordPress plugin, a Chrome and Edge extension for sites you can't add code to, CSV and printable exports, and email alerts | Trello, Asana, ClickUp, GitHub, Linear and more on Starter; Jira from Team |
| MCP for coding agents | Yes, on every plan | Yes, on all plans |
Marker.io details are from its pricing page and help pages, checked on 22 October 2026. Prices change; check theirs before you decide.
Where Marker.io is stronger
- Deeper technical context: network requests alongside console logs and, on Team, session replay.
- Two-way sync with issue trackers, so feedback becomes tickets in the tools your developers already use.
- Sensitive-data masking and, on Business, SSO and audit logs.
If those matter to you, Marker.io is a good tool, and you should use it.
When Pinnote is the better fit
- You're a freelancer or small studio and $39 a month billed yearly is more than the problem is worth. Pinnote Pro is $9 a month, and there's a free plan.
- Your feedback comes from clients reviewing a site, not from QA testers filing bugs, so you want a reply thread, not a ticket.
- GitHub is your tracker, or you don't use one. Pinnote turns a note into a GitHub issue in one click, or Claude Code, Codex or Cursor fix notes straight from Pinnote.
How Pinnote works
- Add one line of code to your site or staging copy. Install guides cover WordPress, Webflow, Framer, Shopify, Next.js and more. Visitors see nothing unless you choose to show the Feedback button to everyone.
- Invite your client by email, or send them your share link. They click it and comment straight away, with no account and no extension.
- Each note arrives with a screenshot of what they saw, the page, the element and their browser. Reply in the dashboard and your client sees the answer on the page.
- Talk it over with your team in team-only notes, send a note to GitHub as an issue, or let Claude Code, Codex or Cursor read the notes, fix them in your code, reply and resolve.
Switching from Marker.io
Pinnote doesn't import from other tools yet. The simplest switch is to finish the current review round where it is and start the next one in Pinnote: add the script, invite your client, and retire Marker.io once its last open note is closed. The two can run side by side in the meantime.